Plasma has launched its GenAI Knowledge Management System (KMS) platform. Plasma’s Intelligent KMS utilizes advanced generative AI technologies to power a knowledge management ecosystem that delivers unparalleled ability to fully capitalize on the power of organizational knowledge. Plasma’s KMS will provide transformative benefits to any operation that produces large volumes of data, and that need advanced capability to optimize the management, availability, and utilization of that data.
A sampling of the capabilities of the Plasma GenAI KMS includes:
Knowledge Retention
- Tacit knowledge retention despite employee turnover
- Efficient and cost-effective storage of critical operational data
- Self-learning algorithms that provide hardened protection of stored information
Knowledge Retrieval
- AI-enabled knowledge search and discovery
- Rapid access and retrieval of current and historical information
- Roles and permissions-based access to sensitive data
Natural Language Processing (NLP)
- Automated mining of unstructured data for hidden insights
- Provision of customer service that is faster and more precise
- Ability to conduct sentiment analysis on a large scale
- More accurate prediction of customer and market trends
Predictive Analytics
- Recursive data analysis to predict upcoming trends and potential problems
- Proactive vs reactive use of knowledge acquired by the enterprise
- Extension of visibility horizon for competitive advantage
